At Bharat Wood Creations, we value our customers and ensure the best quality wooden CNC and handcrafted doors. Due to the customized and heavy nature of our products, we follow a transparent and fair refund policy.
By placing an order with us, you agree to the terms mentioned below.
1. Business Information
- Business Name: Bharat Wood Creations
- Business Type: Wooden CNC Doors & Handcrafted Wooden Doors
- Country: India
2. Eligibility for Refund
Refunds will be considered only under the following conditions:
- Manufacturing defects
- Wrong product delivered
- Product damaged during transit
Any issue must be reported within 24 hours of delivery with proper photo or video proof.
3. Non-Refundable Cases
Refunds will not be provided in the following cases:
- Customized or made-to-order doors
- Change of mind after order confirmation
- Natural wood variations in color, grain, or texture
- Damage caused by improper installation, water, moisture, or mishandling
- Delayed reporting beyond 24 hours
4. Refund Request Process
To request a refund:
- Contact us within 24 hours of delivery
- Share order details (Order ID, product name)
- Provide clear photos or videos of the issue
Refund requests will be reviewed and approved at the discretion of Bharat Wood Creations.
5. Refund Approval
- Once approved, the refund will be processed
- Bharat Wood Creations reserves the right to inspect the product before approving the refund
- Physical return pickup may be required in certain cases
6. Refund Method & Timeline
- Refunds will be issued to the original payment method
- Processing time: 7–10 working days
- Bank or payment gateway delays are beyond our control
7. Order Cancellation
- Orders can be cancelled only before production begins
- Once production or customization starts, cancellation and refund will not be possible
8. Shipping & Installation Charges
- Shipping, handling, and installation charges (if applicable) are non-refundable
- Any free shipping offered holds no cash value
9. Policy Changes
Bharat Wood Creations reserves the right to modify or update this Refund Policy at any time without prior notice.
Changes will be effective immediately upon posting on the website.
10. Contact Us
For any refund-related questions, please contact:
Bharat Wood Creations
📞 Customer Support (bharatwoodcreations@gmail.com)